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Terms of Service
1. Nature of the Service
Vellonix is a self-serve link-building marketplace. Orders are created on the website, paid by cryptocurrency to the official wallet, and fulfilled without private chat, email, phone, or social messaging. Delivery status and live URLs are published only on the order status page.
2. No Direct Communication
We do not offer customer support via email, Telegram, WhatsApp, phone, or social networks. All order instructions, payment details, delivery proof, and status updates appear only inside the web order flow. If information is missing from your order form, fulfillment may be delayed or cancelled under these Terms.
3. Order Creation
- You submit placement type, target URL, anchor text, and optional notes on the order page.
- The system issues an Order ID and a private Access Key.
- You must save both values. Anyone with Order ID + Access Key can view status and delivery proof.
- An unpaid order expires automatically after 24 hours.
4. Payment
- Accepted asset: USDT on TRON (TRC20) only.
- Pay the exact amount shown for your order to the official wallet address published on the order page and homepage.
- Include the Order ID in the transfer memo/note when your wallet supports it.
- After sending, submit the transaction hash (TxID) on the order page.
- Payments to any other address, on any other network, or with a wrong amount are not recoverable by Vellonix.
- Network fees are paid by you and are not part of the order price.
Official wallet address (TRC20 USDT):
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5. Payment Confirmation & Fulfillment Start
- Payment is considered received after on-chain confirmation of the matching amount (and Order ID memo when provided).
- Once confirmed, order status changes to In progress and delivery countdown starts.
- Estimated delivery windows are shown at checkout and are business-day estimates, not hard SLA guarantees.
6. Delivery
- Delivery means publication of the agreed placement (or an equivalent replacement of similar metrics if the original publisher becomes unavailable).
- When complete, status becomes Delivered and the live URL appears on the order status page.
- We do not guarantee Google indexing speed, rankings, traffic, conversions, or AI-answer visibility.
7. Revisions & Replacements
If the delivered live URL does not match the approved order fields (target URL, anchor, placement type), you may request one replacement within 7 days after delivery by updating the revision note field on the order page. No private messaging channel is used for revisions.
8. Refunds
- Before fulfillment starts (status still Awaiting payment / Payment submitted and not yet In progress): you may mark cancel on the order page; if funds were already received, a crypto refund minus network fee may be returned to the sending address within 14 days.
- After fulfillment starts: no refund, except when we fail to deliver within 2× the stated estimate and no replacement is offered.
- Wrong-network / wrong-asset / wrong-address payments are non-refundable.
9. Prohibited Content
Orders involving illegal goods, malware, phishing, adult content involving minors, hate content, or clearly deceptive financial schemes may be refused or cancelled without refund once identified.
10. Your Responsibilities
- Provide accurate target URLs and anchors.
- Keep Order ID and Access Key confidential.
- Verify the wallet address every time before sending funds.
- Comply with applicable advertising, disclosure, and SEO guidelines in your jurisdiction.
11. Limitation of Liability
To the maximum extent permitted by law, Vellonix is not liable for indirect, incidental, or consequential damages, lost profits, ranking changes, or search-engine algorithm updates. Total liability for any order is limited to the USDT amount paid for that order.
12. Changes
We may update these Terms on this page. Continued use of the service after changes means acceptance of the updated Terms. The wallet address shown on the live website is the only valid payment destination.
13. Acceptance
By creating an order or sending payment, you confirm that you have read and agree to these Terms of Service.